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Staples Gift Cards Terms & Conditions

The Staples Gift Card is not a cheque guarantee, credit or charge card.

Staples Gift Cards can be activated with a minimum value of £5 and have a maximum value limit of £1000.

Staples Gift Cards can be topped up in stores to the maximum value limit of £1000.

Staples Gift Cards can be used in full or part payment for products or services purchased in any Staples stores in the United Kingdom.

Staples Gift Cards are not redeemable online.

The Staples Gift Card may be used as part payment in store for goods of a higher value than the value on the Gift Card upon payment of the difference. 

If a Staples Gift Card is used for purchases where the value of the offered Gift Card has a greater value than the goods being purchased, no change will be given but the balance may be applied to future purchases.

Customers must present the Staples Gift Card in store at the time of purchasing goods.

Staples Gift Cards cannot be exchanged for cash.

Customers can check the balance on their Staples Gift Card in any Staples store within the UK.

Exclusions


Staples Gift Cards cannot be used to purchase Gift Cards or Gift Vouchers.

Staples Gift Cards cannot be used to purchase financial services or as payment for a deposit when purchasing goods that are financed under a consumer credit agreement.

Staples Gift Cards cannot be used for mail order purchases or for online purchases.

Staples Gift Cards cannot be used as payment on Staples business accounts.

Staples Rewards vouchers may not be used to activate or top-up a Staples Gift Card.

Expiration, loss or damage

The Staples Gift Card will expire 24 months from date of last load, i.e. card activation, top-up or refund. At expiry, any remaining balance on the Staples Gift Card will be lost.

Please protect your Staples Gift Card and treat it like cash. Staples cannot be held liable for Staples Gift Cards which, once activated, are subsequently lost, stolen or damaged.

Staples reserves the right to refuse to accept a Staples Gift Card which it deems to have been tampered with, defaced, altered, duplicated, damaged or which it otherwise suspects to have been affected from fraud.

Returns or refunds

Staples Gift Cards cannot be returned or refunded, except in accordance with your legal rights.
All refunds of goods or services purchased with a Staples gift card will be made in accordance with Staples refund policy.

If any product purchased with a Staples Gift Card is exchanged or refunded, any money owing will be added to the balance on the Gift Card.

Further information

Staples Gift Cards are issued by and remain the property of Staples UK Retail Limited. Registered office: Westfields, London Road, High Wycombe, Buckinghamshire HP11 1HA, company registration number 02430955.

Staples reserves the right to change or amend any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the card if, at its discretion, it deems such action necessary (e.g. to change the scope of the Gift Card service, notify of the service’s withdrawal or in the event of circumstances beyond its control).

Nothing in these terms and conditions affects your statutory rights.