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Corona Virus – Delivery and Collection Information

To help support contactless delivery or collection we have developed a door sticker you can download and print out to inform the delivery driver of your requirements.


During this time we understand the risk and want to keep unnecessary contact to a minimum.

Therefore as of immediate effect please follow the below guidelines if you are expecting a delivery or collection of a package:

• Leave a note on your door with your name, date, signature, consignment number and the following wording – ‘contactless delivery/collection’.

For delivery: • The driver will then place the package on your doorstep, knock on the door and take your note as proof of delivery.

For collection:

• The driver will knock on the door. Before you open the door ask the driver to step away if they have not done so already.

• Once the driver has stepped away, open the door and leave the package on your door step with a note as above.

• Close the door and the driver will then step towards the door to take the package and note from your doorstep. You can sign for the package like you would normally using your own pen if you wish.

Please note, due to unprecedented demand, whilst it is our aim to deliver all orders next day some customers may experience a 24 hour delay.

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