Latest Service Updates

Delivery & Service Updates

Despite current challenges in the UK and a significant increase in orders we are proud that we continue to make >99% of our deliveries next working day for orders placed before 6pm where products are in stock at our warehouse. We have strong partnerships with a number of carriers who we work extremely closely with to ensure we continue to make deliveries to you as quickly and safely as possible.

Lead times for products that are out of stock and on backorder or where the product is delivered to you directly from our suppliers may, at times, take longer than originally quoted. The current situation means the availability of certain items is more variable than normal with a number of factors outside of our control sometimes impacting on our ability to give a clear timescale. We continue to strive to provide you with the most accurate and timely information as possible and aim to get deliveries out to you as soon as we possibly can.